Pocomos wanted to create a robust piece of software that would accommodate the needs of the companies in the pest control industry. This includes all processes from nurturing leads and canvassing neighborhoods to invoicing, billing and ongoing services on the properties.
There were several challenges with this project--1. Many states require professionals in the pest control industry to complete detailed reporting each time they complete a service. They also require that the report be done according to the formatting requirements for the state. 2.
Pocomos wanted to provide cutting edge communication tools to the professionals that used the software--automated customer communications, two-way sms, two-way email, etc. 3. They also wanted robust canvassing tools for their users. Pin-drop at current location lead marking, historical lead information, etc. 4. Pocomos want to have robust job route optimization for their users. This would allow users to put the jobs in the best possible order for the technician.
Maven created a robust document creator and generator that allowed users to not only do the necessary detailed state reporting, but also to create very professional agreements, invoices and documents of all kinds.
Using a collection of technologies, the people of Maven were able to accommodate automated communications to allow users to set up automated service notifications, agreements notifications as well as a robust two-way SMS tool for customers to communicate with office staff directly.
Using Google Maps, custom overlays and other tools we created a world-class canvassing tool that allows users to mark each house and note what might have happened at that location.
We are particularly interested proud of the route optimization tools that we built, which can take a group of jobs and put them in the best order with respect to fixed time slots already on the route.